Pendle Hill Job Opportunities
Director of Operations: The Director of Operations ensures that Pendle Hill is a hospitable and functional environment in which guests can explore, study, and practice. The Director of Operations provides leadership in all areas of Guest Services including Dining Services, Conference Sales, Hospitality, and Housekeeping. Departmental functions include sales and event planning; registration and food service and maintaining comfortable spaces and services for visitors. The campus has 13 buildings and a guest/resident population that may be as few as ten or as many as 100.
Guest Services Associate: The Guest Services Associates provides event and group support under the direction of the Guest Services Coordinator at our spiritual retreat center, which is a contemplative space and a vibrant, busy organization. General duties include a variety of set up and breakdown tasks, meal hosting duties, greeting customers, and supporting the functions of other colleagues, especially the housekeeping staff. In general, this position provides excellent customer service to a variety of adult spiritual seekers, students, families, and groups on campus. Responding well to customer feedback will be an important factor in ensuring quality service and assisting improvement in the department.
Conference Sales Coordinator: Pendle Hill’s Conference Sales Coordinator has the responsibility to respond to inquiries about meeting and retreat space and group overnight guest accommodation. Along with the Guest Services Coordinator and Dining Services Manager, the Conference Sales Coordinator ensures excellent event coordination including room assignment, room setup, A/V needs, meal counts, and dietary preferences for groups on campus, including those from many faith traditions as well as various academic and nonprofit organizations. The Conference Sales Coordinator oversees the use of space at Pendle Hill and is a key position for cooperation across departments. The conference booking process includes all aspects of meeting coordination from initial contact through invoicing and collection. Working closely with the Director of Operations, the Conference Sales Coordinator seeks to monitor, meet, and achieve annual budget goals.
The Conference Sales Coordinator has full knowledge of the conference and retreat center facilities. Based on facilitator needs, the Conference Sales Coordinator recommends meeting spaces and room configurations that will optimize available spaces. This person has excellent sales and event planning skills, and organized attention to detail, obtaining all information needed to provide the highest quality customer service. The Conference Sales Coordinator understands our event operations and coordinates the group needs with other departments to ensure customer satisfaction and effective internal communications. This person represents Pendle Hill in a professional and thoughtful manner during all interactions (phone, email and in person). The Conference Sales Coordinator participates in cross-training within the entire operations department (dining, registration, and all guest services/ housekeeping teams).
Non-discrimination Policy
Pendle Hill encourages the participation of all and seeks to appoint to its staff individuals of diverse backgrounds and to do so without discrimination on the basis of gender, race, color, age, sexual orientation, or national origin.
Background Checks and Work Visas
Pendle Hill will conduct a background check for all positions.
Pendle Hill is not able to sponsor a work visa for international applicants at this time.
